Patient Care Coordinator

About the CompanyTLCx is a growing organization committed to delivering exceptional customer and patient experiences while creating opportunities for our employees to grow and succeed.About the RoleWe’re looking for a Patient Care Coordinator to join our team. In this role, you’ll support patients by providing professional, empathetic, and reliable assistance while helping create a positive overall patient experience.ResponsibilitiesAssist and communicate with patients in a professional and approachable manner.Build trust and rapport with patients.Provide clear and accurate information and support.Listen actively and respond to patient needs with empathy and patience.Adapt to different situations while maintaining a positive attitude.Follow established procedures and guidelines.Work collaboratively with the team and remain open to coaching and feedback.QualificationsMinimum 1 year of healthcare experience.Advanced English proficiency – C1 level.Open availability, including Sundays.Willingness to work on-site.Required SkillsStrong communication skills.Professional, genuine, and approachable personality.Ability to build trust and rapport with patients.Empathy and patience.Adaptability.Coachability and openness to feedback.Preferred SkillsPrevious experience in patient care, healthcare customer service, or a similar role.Experience working directly with patients or healthcare customers.Pay Range and Compensation PackageRD$350 per hourEqual Opportunity StatementTLCx is committed to providing equal employment opportunities to all qualified applicants. We value diversity and maintain a professional, respectful, and inclusive workplace.