Patient Care Coordinator
Aviso de fuente externaen TLCx
TLCx seeks a Patient Care Coordinator to support patients with professional, empathetic assistance. Requires healthcare experience and advanced English.
Salario
No especificado
Ubicación
Santo Domingo, República Dominicana
Tipo de empleo
Tiempo completo
Modalidad
No especificado
Patient Care Coordinator
Santo Domingo, República Dominicana
Descripción del empleo
About the role
TLCx is a growing organization committed to delivering exceptional customer and patient experiences while creating opportunities for employees to grow and succeed. The Patient Care Coordinator supports patients with professional, empathetic, and reliable assistance to help create a positive patient experience.
Responsibilities
- Assist and communicate with patients in a professional and approachable manner.
- Build trust and rapport with patients.
- Provide clear and accurate information and support.
- Listen actively and respond to patient needs with empathy and patience.
- Adapt to different situations while maintaining a positive attitude.
- Follow established procedures and guidelines.
- Work collaboratively with the team and remain open to coaching and feedback.
Requirements
- Minimum 1 year of healthcare experience.
- Advanced English proficiency at the C1 level.
- Open availability, including Sundays.
- Willingness to work on-site.
- Strong communication skills and a professional, genuine, and approachable personality.
- Ability to build trust and rapport with patients, with empathy, patience, adaptability, and openness to feedback.
- Previous experience in patient care, healthcare customer service, or a similar role is preferred.
- Experience working directly with patients or healthcare customers is preferred.
Datos clave
- Minimum 1 year of healthcare experience required.
- Advanced English proficiency at the C1 level required.
- Open availability, including Sundays.
- Willingness to work on-site.
Preguntas frecuentes
What does the Patient Care Coordinator do?
The coordinator assists patients, provides clear information and support, and responds to patient needs with empathy and patience.
What are the requirements for this role?
The role requires a minimum of 1 year of healthcare experience, advanced English proficiency at the C1 level, open availability including Sundays, and willingness to work on-site.
What experience is preferred?
Previous experience in patient care, healthcare customer service, or a similar role is preferred, as is experience working directly with patients or healthcare customers.