Product Lead

Position Summary:Our partner is a large, established hospitality organization with more than 10,000 hotel rooms and 15,000 employees, now building an internal digital Product and Technology organization to take greater ownership of its customer-facing experiences.
This opportunity is for a hands-on Product Lead who wants genuine end-to-end ownership, not a role centered on managing backlogs, ceremonies, or collecting business requests. You will uncover customer and business problems, challenge assumptions, establish priorities, own the roadmap, and guide digital products from discovery through launch, measurement, and continuous improvement.
The Product organization is still being built, so success requires strong judgment, influence, and comfort operating without established processes. You will partner closely with senior business stakeholders, Product Design, and Engineering while helping establish how Product Management operates across the organization.
Experience and Education:Bachelor's degree in Business, Technology, Product, Design, or a related field, or equivalent professional experience8+ years of progressive Product Management experience with direct ownership of complex customer-facing digital productsProven experience taking digital products through discovery, prioritization, roadmap development, delivery, launch, measurement, and iterationDemonstrated success influencing senior stakeholders, challenging requests constructively, and resolving competing priorities without formal authorityExperience making product decisions based on customer needs, business outcomes, research, data, and measurable resultsExperience partnering closely with Product Design and Engineering on products involving APIs, integrations, dependencies, and technical tradeoffsExperience operating in an early-stage, zero-to-one, transformation, or evolving Product organization strongly preferred
Skills and Strengths:Product OwnershipStakeholder ManagementProduct StrategyProduct DiscoveryCustomer ResearchProblem ValidationProduct PrioritizationRoadmap DevelopmentProduct MetricsBusiness AcumenProduct AnalyticsOutcome MeasurementCustomer ExperienceCross-Functional LeadershipExecutive CommunicationEngineering CollaborationProduct Design CollaborationAPI LiteracySystems IntegrationAI-Assisted Product Management
Primary Job Responsibilities:Own the end-to-end direction, roadmap, delivery, and results of a customer-facing digital productEstablish product strategy grounded in customer problems, commercial priorities, and measurable business outcomesConduct hands-on discovery with customers and internal stakeholders to identify and validate problems worth solvingEvaluate competing business requests and determine what should be prioritized, delayed, or not builtBuild and maintain a roadmap that clearly communicates priorities, tradeoffs, dependencies, and sequencingInfluence and align senior stakeholders across Sales, Revenue, Marketing, Operations, and executive leadershipTranslate validated problems into clear outcomes, requirements, user stories, and acceptance criteriaPartner with Product Design to shape customer journeys, validate concepts, prototype solutions, and improve usabilityWork closely with Engineering throughout delivery, balancing customer value with technical dependencies, architecture, integrations, technical debt, and delivery riskDefine success measures before launch and use product analytics, customer feedback, experimentation, and business results to guide iterationRemain actively involved after launch to understand performance, identify opportunities, and determine what the product should do nextEstablish practical Product operating practices that can scale as the internal organization growsUse AI to accelerate research, feedback synthesis, competitive analysis, prototyping, requirements development, and product analysisContribute to building a strong Product Management discipline and ownership culture across the organization