Product Owner - Open Text - LATAM

Our client is a provider of digital transformation and end-to-end experience (TX) solutions with a cross-functional approach across the entire company, whose goal is to offer services that are future-ready and resilient to market disruptions.By focusing on TX, they help companies implement and deliver the best customer experience (CX), the best employee experience (EX), and the best business experience (BX), with a comprehensive range of services.
Job Role: Product OwnerWork type : Contract (6months with extension)Location: Remote (LATAM)
Responsibilities:
Balance technology and business issues as well as communicate appropriately with both sides of the businessConduct analysis of business issues and challenges.Document functional specifications, conversions, upgrades, interfaces, reports, forms, and workflow.Help build or Translate business requirements into appropriate Functional specifications with focus on operational efficiencies.Act as liaison and participate in defining technology solutions to solve multidisciplinary business problems with long-term implications.Facilitate group meetings such as workshopsWork with end-users to define and execute test scenarios and ensure appropriate end user training.Perform analysis of requests for system development / maintenance and determine the most effective approach.Work with product management, clients and the user community to define business requirements as needed.Develop project plans, which will be used to supervise the progress of a project.Develop project target achievements and completion dates and adhere to an agreed upon schedule.Assist in the design of test plans for new or modified programs to ensure their quality, efficiency, integrity and alignment to specifications.Participate in feasibility study, conceptual design and/or system presentation as required.Collaborate with partners as needed and coordinate major development projects effectively define and control project tasks, personnel assignments and target dates for each taskMaintain appropriate project documentationTimely communication of project statusesBe responsive to all production problems assigned.Knowledge of AI/RPA is a plus
Qualifications:
Bachelor's degree or higher in business analysis, business administration, finance or related field8+ years’ experience working as Product Owner & business analystsMust have knowledge of CCM, Pre-Processor, OpenText etc.Agile experience a plusProficiency in JIRA, Confluence, SharePoint a strong plusExcellent written and verbal communication skillsGreat analytical, critical thinking and problem-solving abilitiesExcellent MS Office skills, MS Project, Visio
Additional Information
Remote workPayment in USD