Quality Engineer II

SUMMARY:
Ensure product quality during New Product Introduction (NPI), mass production, and customer/supplier quality management activities through the effective application of quality methodologies, root cause analysis, failure investigations, and corrective and preventive action (CAPA) processes, ensuring compliance with customer specifications, IPC standards, and internal quality requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Support New Product Introduction (NPI) Projects:Perform initial product validations (FAI)Support and monitor pilot production runsFacilitate production release and ramp-up activitiesQuality Engineering Activities:Conduct PCBA failure analysis and drive Corrective and Preventive Actions (CAPA)Manage customer complaints and prepare comprehensive 8D reportsMonitor and analyze quality performance indicators, including:PPM (Parts Per Million)YieldScrap RateSupplier Quality Management:Manage and coordinate SCARs (Supplier Corrective Action Requests)Follow up on non-conforming materialsEnsure compliance with IPC standards and internal quality requirementsCustomer Interface:Participate in and provide support during customer quality meetingsPresent quality performance updates, investigations, and corrective action plans to customers as required.
MINIMUM REQUIREMENTSBachelor's degree required and two years related experience; or equivalent combination of education and experience.Required KnowledgeBasic knowledge of Electronic Assembly Processes (PCBA – Printed Circuit Board Assembly)General understanding of IPC standards (e.g., IPC-A-610)Knowledge and practical application of Quality Tools (8D, 5 Whys, Fishbone/Ishikawa Diagram, SPC – Statistical Process Control)Customer Complaint ManagementBasic understanding of Quality KPIsBasic knowledge of the NPI (New Product Introduction) ProcessNew Product Validation, including experience with PPAP (Production Part Approval Process) and FAI (First Article Inspection)Knowledge and management of Control Plans and PFMEA (Process Failure Mode and Effects Analysis)Incoming Quality Control (IQC) / Incoming InspectionSCAR (Supplier Corrective Action Request) ManagementIntermediate to Advanced English (conversational proficiency)