Recruitment Manager

The Recruitment Manager / Coordinator is responsible for leading and executing talent acquisition strategies to attract, assess, and hire top talent while ensuring recruitment goals, service levels, and business needs are met. This role oversees end-to-end recruitment processes, stakeholder management, recruitment team performance, reporting, and continuous improvement initiatives to ensure an exceptional candidate and hiring manager experience.
Key Responsibilities
Recruitment Strategy & Workforce PlanningDevelop and execute recruitment strategies aligned with organizational hiring objectives.Partner with business leaders and hiring managers to understand workforce needs and forecast hiring demand.Design and implement sourcing strategies to attract qualified candidates across multiple channels.Monitor market trends and provide recommendations to maintain competitive talent acquisition practices.
Team Leadership & Performance ManagementLead, coach, and develop recruiters and recruitment support staff.Establish performance metrics and monitor team productivity, quality, and hiring outcomes.Conduct regular performance reviews, coaching sessions, and development planning.Foster a culture of accountability, collaboration, and continuous improvement.
Recruitment OperationsManage the full recruitment lifecycle, including sourcing, screening, interviewing, selection, offer management, and onboarding coordination.Ensure compliance with company policies, employment regulations, and recruitment standards.Maintain recruitment service level agreements (SLAs) and achieve hiring targets.Optimize recruiting workflows and implement process improvement initiatives.
Stakeholder ManagementServe as the primary recruitment partner for business leaders and hiring managers.Provide regular updates on hiring progress, market insights, and recruitment challenges.Build strong relationships with internal and external stakeholders to support hiring objectives.
Employer Branding & Talent AttractionSupport employer branding initiatives to strengthen the organization's market presence.Collaborate with Marketing, HR, and Operations teams to enhance candidate attraction efforts.Represent the company at job fairs, networking events, and community engagement activities.
EducationBachelor's Degree in Human Resources, Business Administration, Psychology, Industrial Engineering, or related field.Master's Degree preferred but not required.
Recruitment Manager5+ years of Talent Acquisition experience.2+ years managing recruitment teams.Experience in high-volume hiring environments, BPO, Shared Services, Customer Service, Sales, or Operations recruitment.Strong experience managing stakeholder relationships at multiple organizational levels.