Remote Customer Service Representative

Join a dynamic and growing hotel company based in San José, Costa Rica, as a Remote Customer Service Representative. We are committed to delivering exceptional customer experiences in the hospitality industry while fostering a flexible and supportive remote work environment. This full-time position offers you the opportunity to develop your career, enhance your communication skills, and contribute to building long-lasting client relationships. If you are passionate about customer service and bilingual in English and Spanish, we want you on our team.nnKey Responsibilities include responding promptly to customer inquiries, providing accurate product information, assisting with order management, resolving issues efficiently, documenting interactions in CRM, collaborating with teams, and participating in training.nnRequired qualifications include a High School Diploma, exceptional communication skills, at least 1 year of customer service experience, and familiarity with CRM software. Bilingual candidates are highly encouraged.nnBenefits include health insurance, paid time off, retirement plans, career development opportunities, and a flexible remote work environment.