Remote Sales and Customer Service Representative - San Salvador

IM LOOKING FOR A JOB is hiring a dedicated Remote Sales and Customer Service Representative based in San Salvador, El Salvador. Join our full-time team and contribute to delivering exceptional customer service while driving sales growth and enhancing client satisfaction. Key Responsibilities Engage customers via phone, email, and chat to provide detailed product and service information. Identify customer needs and recommend tailored solutions to boost sales and satisfaction. Resolve customer complaints efficiently using effective problem-solving skills. Process sales orders and manage customer accounts with accuracy. Collaborate with team members to share best practices and improve overall results. Maintain precise records of customer interactions and transactions in the CRM database. Participate in ongoing training to stay current on product knowledge and sales techniques. Required and Preferred Qualifications High School Diploma or equivalent. Proven experience in sales and customer service roles, preferably 2+ years. Strong problem-solving skills and adaptability in a fast-paced environment. Excellent communication and interpersonal skills for effective customer interaction. Familiarity with CRM software and Microsoft Office Suite is a plus. Our team fosters collaboration with clear reporting lines and mentorship from team leads. You will also have opportunities to work cross-functionally with marketing and technical teams to align sales strategies with company goals.