Rental Coordinator

Leasing / Rental Coordinator| Position Summary
The Leasing Coordinator is responsible for owning and managing the entire leasing process from lead generation through tenant move-in. This role ensures vacant apartments are marketed effectively, qualified applicants move efficiently through the approval process, brokers and field teams remain accountable, and vacancies are minimized.
The Leasing Coordinator serves as the operational hub connecting leasing, maintenance, brokers, applicants, to ensure apartments are leased quickly while maintaining company approval standards.
1. Rental Application Processing. Manage all rental applications from submission through final decision. Responsibilities include:Receive and organize rental applications.Verify all required documentation.Review applications according to company approval criteria.Conduct:Credit reviewsIncome verificationEmployment verificationLandlord reference checksCourt and eviction history reviewsApprove or deny applications based on company standards.Aggressively follow up on incomplete applications.Maintain organized digital applicant records.
2. Leasing Pipeline Coordination. Track applicants through every stage:LeadShowingApplicationDocument CollectionApprovalDeposit CollectionLease ExecutionMove-InEnsure no applicant stalls in the process.
3. Broker Management. Coordinate with external leasing brokers by:Monitoring apartment showings.Ensuring broker activity remains consistent.Reviewing broker reporting.Following up on inactive listings.Identifying underperforming units.Escalating pricing or marketing concerns.Maintaining strong broker communication.
4. Internal Lead Generation. Develop and maintain an internal leasing funnel by:Collecting apartment photos and videos.Creating attractive property listings.Posting vacancies on: Facebook Marketplace, Facebook Groups, Zillow, Craigslist, Other rental platformsResponding promptly to inquiries.Maintaining consistent posting schedules.Tracking lead sources and conversion rates.
5. Showing Coordination. Coordinate apartment showings by:Scheduling appointments.Assigning runners.Confirming showings occur.Collecting showing feedback.Following up with prospective tenants.Ensuring every lead receives timely communication.
6. Move-In Coordination. After approval:Confirm deposit collection.Secure required lock-in deposits.Coordinate move-in scheduling.Ensure all lease documentation is complete.Verify tenants are properly entered into Rent Manager.Confirm payment setup and allocations are accurate.