Reservations Assistant

The world needs more Intrepid people: At Intrepid, we bring dreams to reality through travel - which is why we are looking for a Reservations Assistant in Costa Rica to perfect the details so that our customers can enjoy their trips worry-free!
In this role, you’ll support our Reservations team by managing bookings for transportation, accommodation and activities across all our scheduled trips and in the Central America Region & Mexico. You’ll ensure that all information is accurately recorded in the system and have a high attention to detail ensuring the information and budgeted costs are all correct.
This is a six-month contract position, operating out of our office in San José, Costa Rica
Some of the experience you’ll bring with you may include: An understanding of and a passion for Intrepid style of travel, including the styles of our different brands.Strong written and spoken communication skills in both Spanish and English.Strong computer skills, highly proficient in Microsoft Office.Experience with a reservations systems, processes or ticketing will be highly regarded. #LI-DNI
Our people reflect the diversity of our customers and the communities we visit: Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.
Rewarding and developing our people is important to us, some of our work perks include: Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a yearA minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.Access to e-learning platforms, professional development and mentor programs20 hours of volunteer leave every year to use on causes most important to youEmployee Assistance Program, a 24/7 service that offers counselling for you and your family
We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.