Revenue and Marketing Analyst

This position is onboard.

About the role

The Revenue & Marketing Analyst (RMA) supports efforts to generate shipboard revenue by analyzing data and delivering insights. The role provides visibility to shipboard and shoreside revenue leaders, supporting informed decision-making and strategic planning. It also analyzes and reports on guest satisfaction, and supports sales and promotional campaigns and strategic initiatives that enhance the guest experience and contribute to the company's financial success.

Responsibilities

• Analyze pre-cruise, embarkation-day, and in-sailing revenue performance to identify promotional opportunities, inform decisions, and track progress against targets.
• Evaluate sell-through, inventory, and capacity data for Shore Excursions and Ship Experiences to identify opportunities to add inventory or increase capacity.
• Produce ad-hoc analytical reports for shoreside leadership and provide clear, actionable recommendations for shipboard leaders across revenue areas.
• Audit data integrity, monitor guest feedback for trends, and collaborate with the shoreside Onboard Commercial team.
• Manage targeted offers across onboard revenue areas with shoreside and shipboard teams, supporting revenue and a seamless guest journey from receipt to redemption.
• Execute and quality-check targeted offer processes, including system setup, dashboard reviews, POS readiness, guest account uploads, cabin drops, and audits for brand, legal, and SOP compliance.
• Coordinate and communicate in-cruise promotions, aligning targeted offers with mass promotions and supporting timely collateral delivery and cross-functional execution.
• Monitor...

Datos clave

• This position is onboard.
• The role analyzes shipboard revenue performance and guest satisfaction.
• Responsibilities include managing targeted offers and coordinating in-cruise promotions.