Risk Insurance Administrator - TELUS Digital Guatemala

***Applicants should be available and willing to work on-site and/or from home depending on business needs.***
Risk & Insurance Administrator - TELUS Digital Guatemala
Position overview:TELUS is a dynamic, world-leading communications technology company looking for a conscientious and dedicated individual to join the Vancouver-based Risk Management Insurance and Claims team. This team helps champion the management and continuous improvement of TELUS’ Risk Management practices in order to protect our people, network, and brand. This position partners with TELUS Operating Units and internal business owners to ensure the company maintains the broadest insurance coverage available in the market—coverage that protects our assets and aligns with the company’s risk tolerance and economic objectives.
Key responsibilities:Insurance Certificate & Contract ManagementAdminister, track, and manage all incoming and outgoing Certificates of Insurance (COI).Ensure third-party vendors and contractors comply with standard corporate insurance requirements.Review contract clauses related to insurance, indemnification, and liabilities to minimize organizational exposure.Maintain an updated electronic repository of all active insurance agreements and policy records.
Claims Coordination & Underwriting SupportServe as an internal point of contact for gathering and organizing data needed for annual property and liability corporate underwriting renewals.Coordinate documentation for internal insurance claims, logging incident reports, and liaising between internal business units and external adjusters/brokers.Verify policy details and premium statements to ensure accuracy and timely allocation across business groups.Risk Advisory & AdministrationProvide administrative support to Risk Managers and Claims Consultants regarding specialty property, liability, and builder's risk coverages.Assist in standardizing risk processes and compiling data reports for quarterly or annual compliance audits.

Requirements:Schedule flexibility Availability to work on-site - Required
Core competencies:Giving supportFocusing on customersEmbracing technologyManaging self-development
Functional competencies:English B2 or above - RequiredOral and written comprehension.Appropriate use of language.Excel Intermediate - RequiredFunctions: SUMIF Joint, average, Count, conditioning formulas ( IF, AND, OR )Preparation and presentation graphicsFind the data value by VLOOKUP.Format CellsProficiency with G Suite applications (i.e. Docs, Sheets, Slides) - Advanced Usage of enterprise risk management databases or document management systems.High attention to detail, strong organizational skills, and polished professional communication capabilities to interact with brokers and legal teams alike.
Qualifications:Post-secondary degree or diploma in Business Administration, Finance, Risk Management (Chartered Insurance Professional (CIP), or Canadian Risk Management (CRM)), or a related field.1 - 3 years of foundational experience working with commercial insurance policies, certificate verification, or risk management administration