Sales Account Growth Specialist

About the role

The Sales Support position supports revenue growth by identifying opportunities within existing and inactive customer accounts, strengthening customer relationships, and improving the quality and effectiveness of the CRM database. The role focuses on proactive customer outreach, account development, and collaboration with the sales team to increase business volume and maximize the potential of existing customer relationships.

The successful candidate is proactive, sales-oriented, and comfortable initiating customer conversations. They enjoy developing existing relationships, uncovering opportunities, and following through consistently to turn inactive or underperforming accounts into growing customer relationships.

Responsibilities

• Identify inactive and dormant customers and contact them by phone and email to reactivate accounts and generate new business.
• Identify underperforming customer accounts and develop strategies with the sales team to increase account activity, service utilization, and revenue.
• Build and maintain relationships with existing customers through regular outbound communication and follow-up.
• Identify opportunities to expand business within current accounts by understanding customer needs and introducing additional services or solutions.
• Support account growth initiatives by identifying customer trends, opportunities, and potential areas for increased volume.
• Conduct consistent outbound sales activity through phone, email, and, when appropriate, face-to-face customer interaction.
• Follow up on sales opportunities, customer inquiries, proposals, and outstanding opportunities to help move business forward.
• Partner with the sales team to develop account-specific strategies for customer retention and reactivation.

Requirements

• Be proactive and sales-oriented, and be comfortable initiating customer conversations.
• Enjoy developing existing relationships, uncovering opportunities, and following through consistently.

How to apply

Send your CV in English. Apply directly on CazVid.

Datos clave

• The role focuses on proactive customer outreach and account development.
• Responsibilities include contacting inactive customers by phone and email.
• The successful candidate is proactive, sales-oriented, and comfortable initiating customer conversations.
• Send your CV in English.