Sales Business Development Professional.

About the Role
Join our high-performing sales operations team supporting the company's core SMB ecosystem. Whether you guide existing customers through strategic expansions or develop new outbound opportunities, you will act as a trusted advisor, helping small businesses save time and money and gain peace of mind through consultative conversations.
What You Will DoConduct value-driven, consultative conversations with business owners via phone, chat, and scheduled appointments.Uncover operational needs across accounting, bookkeeping, payroll, payments, and bill pay workflows to recommend the right solutions.Manage pipeline health, log data accurately, and update customer dispositions in Salesforce (SFDC) in real time.Leverage real-time AI guidance tools (such as Cresta and Orum) to optimize communication, compliance, and product attachment rates.Participate in regular call calibrations and coaching sessions to continuously improve performance against quality, conversion, and productivity metrics.What We Are Looking For2+ years of experience in phone-based sales, business development, appointment setting, or customer-facing consultative roles (SaaS, fintech, or B2B experience preferred).Strong business acumen with the ability to hold credible conversations with business owners regarding their operational workflows and growth goals.Exceptional active listening, objection-handling, and rapport-building skills.High coachability and openness to data-driven feedback from call recordings and AI tools.Basic technical proficiency: comfortable navigating CRMs, dual-monitor setups, and real-time copilot technologies while adhering strictly to scheduled work hours.Why Join Us?Opportunity to work with global software leaders in a dynamic, metric-driven environment.Continuous professional development through dedicated coaching, call calibration, and modern sales enablement tools.Clear career paths within a specialized talent pool designed to match your natural strengths in either inbound consultation or outbound development.