Sales Development Representative

About the role

Veeam Software is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As a market leader in data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide.

As a Sales Development Representative, you will generate new business opportunities through proactive outreach and lead discovery in your assigned territory. You will identify prospects using internal and external tools, provide support with product information and quotations, and help drive commercial success.

Responsibilities

• Initiate telephone and email contact to identify new commercial opportunities in your assigned territory.
• Use internal and third-party tools to generate leads and discover white space.
• Support qualified prospects with follow-up, product details, and quotations.
• Meet monthly KPIs for commercial opportunities, tracked via Salesforce activity reports.
• Participate in call-out days, events, and customer meetings with sales colleagues.
• Maintain accurate lead information and activity records in CRM systems.
• Contribute to team training.
• Collaborate closely with colleagues and participate in key sales activities and events.

Datos clave

• Location: Heredia, Costa Rica.
• Generate new business opportunities through outreach and lead discovery in an assigned territory.
• Meet monthly KPIs for commercial opportunities tracked via Salesforce activity reports.
• Maintain accurate lead information and activity records in CRM systems.