Sales Manager

TCS Costa Rica is looking for a Sales Manager
Skills requiredAdvanced English (interviews will be conducted in this language)Proven experience managing sales, sales support, or partner-facing teams in a performance-driven environment.Strong understanding of sales execution models, pipeline management, and partner ecosystems.Experience managing virtual and geographically distributed teams.Strong analytical skills with experience using dashboards, CRM systems, and performance reporting tools.Excellent stakeholder management, communication, and escalation-handling skills.
Key ResponsibilitiesTeam Leadership & Performance ManagementProvide daily supervision and execution oversight of PBA and PTA resources to deliver against defined KPIs and service quality expectations.Ensure consistent execution of GPS playbooks, processes, and quality standards across the team.Monitor portfolio health, identifying performance gaps, workload imbalances, and execution risks, and drive corrective actions.Coach and guide team members to improve sales execution effectiveness, partner engagement quality, and overall impact.Sales & Partner Execution OversightGuide PBAs and PTAs in the development and execution of partner business plans, co-sell strategies, and Go-To-Market (GTM) motions.Oversee pipeline management, deal progression, and partner engagement quality across portfolios.Ensure partners are enabled, responsive, and aligned with sales priorities and execution expectations.Stakeholder & Escalation ManagementAct as the primary coordination point between PBAs, sellers, partner sales teams, and internal stakeholders.Facilitate resolution of execution blockers, align priorities, and maximize portfolio impact.Support execution of sales programs, events, and cross-team initiatives by coordinating with multiple stakeholders.Solution Area Program OrchestrationOrchestrate solution area programs across teams to ensure sales acceleration, program utilization, and timely resolution of issues.Measure and control program results, identify improvement opportunities, and refine execution processes.Provide leadership and enablement to ensure consistent landing of solution area initiatives across teams.Data-Driven Execution & ReportingMeasure and control performance using dashboards, reports, and portfolio metrics.Analyze data to identify trends, risks, and opportunities related to partner engagement, pipeline health, and execution quality.Use insights to inform coaching conversations, prioritization decisions, stakeholder communications, and continuous improvement actions.Change Enablement & Continuous ImprovementLead the team through adoption of new programs, tools, and GTM priorities with minimal disruption to service delivery.Collaborate with Sales Excellence, GPS, and GTM enablement teams to equip PBAs and sellers with the right tools, training, and content.Scale best practices to improve sales efficiency and revenue generation.
What we offer to you:100% payroll under lawDirect contractWork modality: Hybrid
Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression , age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.