Sales Team Lead (immediate hire)

About the role

Corpshore Solutions is launching a Spanish-language outbound campaign for a European client and is building a dedicated appointment-setting team in Santo Domingo. The Sales Team Lead owns the performance of an outbound pod of up to 10 agents. This is a hands-on player-coach role: lead by example, book appointments, and help improve the team's results.

Responsibilities

• Lead and coach an outbound pod of up to 10 Spanish-native agents.
• Make calls, manage your own pipeline, and set the standard by example.
• Run daily huddles, live-monitor calls, and provide real-time coaching on pitch, objection handling, and pace.
• Own the team's core metric: qualified appointments booked per agent, per day.
• Refine scripts and objection handling during the campaign launch.
• Maintain quality and compliance standards and provide a concise daily performance report to management and the client.
• Manage schedules, adherence, and escalations, and keep the team motivated and performing.

Requirements

• Proven experience leading outbound sales or appointment-setting teams in a call center or BPO environment; inbound sales or customer service experience does not meet this requirement.
• C1/C2-level Spanish with a clear, neutral accent suited to a European (Spain) campaign.
• A genuine closer.

Datos clave

• The outbound pod can include up to 10 agents.
• Requires C1/C2-level Spanish and experience leading outbound sales or appointment-setting teams in a call center or BPO.