Salesforce Administrator Copado

About the role

CTC is seeking a Salesforce Administrator to design CRM and digital solutions that maximize the Salesforce platform. The role covers administration, configuration, release management, and continuous enhancement across multiple clouds and integrations, with a focus on governance, data quality, security, and user experience.

Responsibilities

• Architect CRM solutions using the capabilities of Salesforce.
• Evaluate Salesforce seasonal releases and recommend and implement new features.
• Manage sandbox environments, including refresh planning, data seeding, and reconfiguration.
• Lead releases and deployments using Copado and GitHub workflows, following Salesforce DevOps best practices.
• Oversee configuration, deployments, data integration, and issue resolution.
• Build and maintain standard and ad hoc reports and dashboards.
• Ensure appropriate security models for data access.
• Own sprint stories, remove blockers, and drive tasks to completion.
• Provide visibility in stand-ups and demonstrate progress toward deliverables.

Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• 5–7+ years of Salesforce Administration experience supporting Sales Cloud on Lightning for 300+ users.
• Salesforce Certified Administrator, Advanced Administrator, and Platform App Builder certifications.
• Salesforce Data Cloud Consultant and Agentforce Specialist certifications are highly preferred.
• Experience with AppExchange products, flows, validation rules, triggers, page layouts, record types, formula fields, and report types.
• Strong expertise in Copado as a deployment tool.
• Experience with environment maintenance, sandbox management, confidential data handling, and integration.

Datos clave

• The role supports Sales Cloud on Lightning for 300+ users.
• Copado is used for releases and deployments.
• Salesforce Data Cloud Consultant and Agentforce Specialist certifications are highly preferred.