Senior Account Manager

About the role

The Account Manager Sr at POPCORN LABS INC manages key client accounts, serves as the primary point of contact, and ensures client needs are understood and met through timely, high-quality service. The role contributes to strategic planning for key accounts and provides leadership with feedback on client trends and business opportunities.

Responsibilities

• Build and maintain strong client relationships, monitor account performance, and prepare reports.
• Identify opportunities to expand services and improve client satisfaction.
• Coordinate with internal teams to align project deliverables with client expectations.
• Resolve issues and support contract renewals and negotiations.

Requirements

• Demonstrated experience in account management, client services, or customer success, preferably in a senior or lead capacity.
• Strong relationship-building, stakeholder communication, and conflict-resolution skills, with the ability to manage multiple accounts and priorities.
• Proficiency with CRM or account management tools, plus basic data analysis and reporting capabilities.
• Solid organizational, time management, and problem-solving skills, with attention to detail and follow-through.
• Ability to collaborate effectively with cross-functional teams.
• A bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
• Experience managing complex accounts, negotiating contracts, and supporting revenue growth is highly beneficial.
• Professional fluency in English; additional language skills may be an advantage depending on client needs.

How to apply

Apply directly on CazVid.

Datos clave

• The role is full-time.
• The role manages key client accounts and serves as the primary point of contact.
• Professional fluency in English is required.
• A bachelor’s degree in a related field or equivalent practical experience is relevant.

Salario estimado

Salario estimado para servicio al cliente en Panamá: USD 300 - 800 al mes, según 5 ofertas con salario publicado en CazVid. Es una estimación, no el salario ofrecido.