Senior Executive Assistant – Business Operations

About the role

Elevate is seeking a Senior Executive Assistant – Business Operations to provide high-level executive and operational support to the COO/CEO of the Company's U.S. & Canada organization. The role supports executive effectiveness by creating structure, visibility, discipline, and follow-through around key business priorities, commitments, and leadership actions.

Working closely with the COO/CEO and senior leaders across Operations, Commercial, Finance, People, Safety, and other functions, this role coordinates the management cadence, tracks actions and commitments, and helps ensure timely, accurate information for the COO/CEO. It combines senior executive support with business coordination and governance. Functional performance and corrective actions remain the accountability of the respective business and functional leaders.

Responsibilities

• Coordinate and maintain a consistent operating and reporting cadence across the U.S. and Canada.
• Maintain dashboards and reporting on agreed operational, financial, safety, customer, commercial, and people KPIs.
• Collect and consolidate performance updates from accountable business and functional leaders.
• Monitor performance against established targets and flag exceptions, missed targets, overdue actions, or incomplete information.
• Follow up with accountable leaders for explanations, updates, corrective-action plans, and expected completion dates.
• Maintain action logs documenting commitments, owners, timelines, and status.
• Track leadership commitments and follow up to ensure agreed actions are completed or escalated.
• Coordinate business and functional reviews, including agendas, materials, action logs, and follow-up.
• Maintain visibility to critical customer SLAs, performance measures, and executive commitments.

Datos clave

• Provides executive and operational support to the COO/CEO of the Company's U.S. & Canada organization.
• Coordinates operating and reporting cadence across the U.S. and Canada.
• Tracks leadership commitments, actions, owners, timelines, and status.

Salario estimado

Salario estimado para asistente administrativo en Costa Rica: CRC 440.000 - 535.000 al mes, según 8 ofertas con salario publicado en CazVid. Es una estimación, no el salario ofrecido.