Senior Technical Program Manager

We are seeking a highly organized and detail-oriented Release Engineer – Learning Content & Course Operations to own the end-to-end release lifecycle of training content across multiple learning platforms. This role is responsible for ensuring courses, learning paths, labs, assessments, and related assets are accurately versioned, quality-checked, released, and maintained throughout their lifecycle.The ideal candidate combines strong release management discipline with excellent coordination skills and experience working with Learning Management Systems (LMS), content repositories, and cross-functional teams including curriculum developers, instructional designers, trainers, and platform administrators. Would be able to lead the meetings, and establish the missing processes.Key ResponsibilitiesCourse Release ManagementManage the end-to-end release process for instructor-led, virtual, self-paced, and blended learning programs.Coordinate release schedules with curriculum development, product, training operations, and delivery teams.Ensure all required assets are available and approved prior to release.Execute scheduled releases according to release calendars and SLAs.Support emergency releases and hotfix deployments when required.Version Control & Content GovernanceMaintain version control for all learning assets including:Course materialsStudent guidesInstructor guidesLabsAssessmentsPresentationsVideosKnowledge articlesTrack content revisions and maintain comprehensive release documentation.Ensure previous versions are archived according to retention policies.Manage release notes and document changes between versions.Quality AssurancePerform release readiness validation including:File completenessFormatting consistencyBroken link verificationLab validationAssessment verificationMetadata validationLMS configuration reviewVerify content across multiple delivery platforms before publication.Coordinate with QA teams to resolve release blockers.Learning Platform AdministrationPublish and update courses across LMS and learning platforms.Configure course settings, prerequisites, learning paths, certifications, and catalogs.Validate learner experience across supported platforms.Monitor post-release issues and coordinate fixes.Release CoordinationAct as the primary coordinator between:Curriculum DevelopmentInstructional DesignProduct ManagementTraining OperationsPlatform EngineeringQA TeamsRegional Delivery TeamsLead release readiness meetings.Maintain release calendars and deployment schedules.Documentation & ReportingMaintain:Release schedulesVersion historyChange logsRelease documentationDeployment checklistsRollback proceduresPublish release notes for internal stakeholders.Track release metrics and operational KPIs.Continuous ImprovementIdentify opportunities to automate release processes.Improve release workflows and governance.Standardize documentation and version control practices.Recommend tooling improvements for release management.Required QualificationsBachelor's degree in Computer Science, Information Systems, Education Technology, or related field.3–7 years of experience in Release Management, Learning Operations, Content Operations, or LMS Administration.Experience managing version-controlled documentation and digital assets.Strong understanding of release lifecycle management.Experience with Learning Management Systems (Docebo, Cornerstone, Moodle, Canvas, Blackboard, or similar).Excellent organizational and project coordination skills.Strong written and verbal communication skills.Preferred QualificationsExperience in enterprise training organizations.Knowledge of SCORM, xAPI, AICC, and learning content packaging.Experience with Git, SharePoint, Confluence, or document management systems.Familiarity with Agile or Scrum methodologies.Experience with AI-enabled content management tools.Exposure to Salesforce, Jira, Airtable, or similar operational platforms.