ServiceNow Administrator Developer SecOps Focus

Responsible for the day-to-day administration, configuration, and optimization of the ServiceNow platform, with a primary focus on Security Operations (SecOps). This role ensures platform stability, security, and the enablement of efficient security workflows in partnership with Security, IT, Risk, and Compliance teams.Key ResponsibilitiesServiceNow & SecOps Administration: Manage and maintain ServiceNow instances (DEV, TEST, PROD). Support vulnerability response, incident response, threat intelligence, and security case management workflows.Platform Governance: Manage users, groups, roles, Access Control Lists (ACLs), and domain separation. Monitor system health, logs, performance, and data integrity.Infrastructure & Telecommunications: Support, design, and troubleshoot integration with telecommunication voice/video components, ensuring compliance with ITIL standards and secure network convergence.Technical Design & Project Support: Translate business requirements into technical specifications. Review work-in-progress, suggest technical solutions, and manage short-term convergence projects.Collaboration: Partner with developers, infrastructure teams, and external vendors to maintain up-to-date documentation, manuals, and progress reports.
Top Skills & Requirements (Must-Have)ServiceNow Administration: Proven experience managing ServiceNow environments (DEV, TEST, PROD), including users, groups, roles, and Access Control Lists (ACLs).SecOps Expertise: Strong hands-on experience in ServiceNow Security Operations, specifically with Vulnerability Response and Incident Response workflows.System Configuration & Monitoring: Ability to monitor system health, analyze logs, troubleshoot performance issues, and maintain data integrity.ITIL & Telecom Knowledge: Solid understanding of ITIL standards and experience integrating telecommunications voice/video infrastructure.