Services Account Representative

Job Description

Job Summary

Tetra Pak is currently looking for a Service Account Representative to be responsible for the main customer contact for operational Technical Service. You will also be responsible for sales opportunity analysis, contract management, service coordination, and customer support. This position provides a strong foundation for working closely with customers and will provide continuing career opportunities within the company.

You will be travelling up to 20 % of your time to our customer sites.

The selected candidate will be based at our site in Santiago, Chile and will report to Services Account Representative Team Leader

Tetra Pak is not sponsoring work visas or relocation for this position.

What You Will Do

As Services Account Representative, you will:

Provide input for the preparation of the sales strategy by using internal and external data sources.Analyze and follow up sales opportunities, and promote services based on customer information together with the Services Key Account Manager.Manage customer relationships from an operational perspective through structured communication.Analyze and follow-up customer satisfaction results together with Services’ functions.Coordinate and follow up the service events with customers.Support the preparation of service contract execution and confirm resources for the delivery of services and service delivery control.Coordinate and follow-up Service Contract execution and Service Contract fulfillment.Support customer inquiries, respond, and channel them into the organization.

Profile Description

We believe you have

At least 3 years of work experience in customer service with direct contact with customersExperience in sales administration task or relatedEnglish Intermediate/AdvancedCore competences: disciplined, analytic, customer and sales-orientedExcellent communication skills to communicate with people at all levels.

We Offer

A variety of exciting challenges with ample opportunities for development and training in a truly global landscapeA culture that pioneers a spirit of innovation where our industry experts drive visible resultsAn equal opportunity employment experience that values diversity and inclusionMarket competitive compensation and benefits with flexible working arrangements

Apply Now

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/.

This job posting expires on September 10, 2026.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

Jose Angel Gonzalez Bonilla