Software Expert (Office Suite)

Join Wandisile Mbunge’s dynamic team as a Software Expert (Office Suite) supporting Mercor’s cutting-edge AI data collection initiative. This remote role based in Kariega, Eastern Cape, South Africa, offers a unique opportunity to contribute to improving AI understanding of complex software workflows by capturing authentic, high-quality screen recordings and annotations. If you have expert-level skills in Microsoft Word, PowerPoint, and Excel, and access to a physical Mac, this position is designed for you. We’re looking for detail-oriented professionals fluent in English who thrive in independent work environments and seek career advancement in the growing AI and software data domain. With a competitive annual salary of $180,000 USD and comprehensive benefits including health insurance, paid time off, and a retirement plan, this full-time remote role offers excellent work-life balance and professional growth opportunities. Key Responsibilities Record detailed screen sessions demonstrating multi-step tasks in Office Suite applications with clear verbal narration. Annotate screenshots by precisely drawing bounding boxes around relevant UI elements to improve AI training data quality. Follow specific staging instructions to set up software UI states accurately before recording workflows. Utilize custom capture tools to ensure consistent, high-fidelity data collection aligned with project standards. Adhere strictly to task guidelines and quality assurance protocols to maintain data usability and integrity. Collaborate remotely with project managers to clarify requirements and deliverables within tight deadlines. Continuously improve workflow documentation and annotation techniques to enhance dataset accuracy. Maintain a fresh macOS user profile environment to ensure data consistency and security. What We're Looking For Required: Strong proficiency with Microsoft Word, PowerPoint, and Excel in professional settings. Access to a physical Mac computer capable of running macOS and creating fresh user profiles. Fluent English communication skills, both verbal and written. Exceptional attention to detail and ability to follow precise instructions. Self-motivated with excellent time management skills to meet deadlines independently. Preferred: Experience in data collection, annotation, or quality assurance roles. Familiarity with workflow recording or documentation processes. Comfortable adapting to new software tools and staged UI environments. Interest in AI, machine learning data preparation, or software usability testing. What We Offer Competitive salary: $180,000 USD per year with performance incentives. Health insurance coverage to support your well-being. Paid time off for vacation and personal days to maintain work-life balance. Retirement plan options to secure your financial future. Remote work flexibility allowing you to work from your preferred location. Professional development: Access to training resources and career advancement opportunities in AI data and software expertise. Collaborative culture: Join a mission-driven team focused on innovation and quality. Frequently Asked Questions Is this position fully remote? Yes, this role is 100% remote, but you must have access to a physical Mac computer. What software expertise is required? You need strong skills in Microsoft Word, PowerPoint, and Excel, as these are the primary tools for workflow recording and annotation. Do I need prior experience in AI or data annotation? Prior experience is preferred but not mandatory. Training and detailed instructions will be provided. What is the expected work schedule? This is a full-time position with flexible hours, but you must meet project deadlines and maintain consistent availability. How does this role contribute to AI development? Your recordings and annotations help create high-quality datasets that improve AI systems’ understanding of complex software workflows. Are there opportunities for career growth? Yes, we encourage cont