Technical Sales Consultant - TELUS Digital El Salvador

***Applicants should be available and willing to work on-site and/or from home depending on business needs.***
Technical Sales Consultant - TELUS Digital El Salvador
Position overview:The Technical Consultant role is a sales engineering position that requires:
A solid understanding of one of the following solution areas: Connectivity, Unified Communications, Software Defined Wide Area Network (SDWAN) and Cyber Security technologies.The ability to collaborate effectively with sales professionals, internal operations and delivery teams, as well as TELUS business clients.
In partnership with the Sales team, you will work on low to medium complexity technical activities and solutions that address the business needs of customers across Canada.
Key responsibilities:Leveraging expertise in one of the following solution areas:Connectivity: Business Internet, High Speed Internet Access, GPON: 4 OffshoreUnified Communications: Business Connect (White Glove), MS Teams O365 + BundleSoftware Defined Wide Area Network (SDWAN): TMNE Bundle, GoCo SDWAN: 4 OffshoreCyber Security: Managed Detection Response, Pentesting, E-mail Protection, Managed AwarenessWorking with internal TELUS stakeholders: (sales professionals, internal operations and delivery teams) throughout the solution development life cycle and supporting daily business execution.Working independently to manage end-to-end solution development of a specific solution set and day-to-day customer requests, such as Moves, Adds, and Changes (MACs).Mandatory Requirements:Schedule flexibility
Core competencies:Giving supportFocusing on customersEmbracing technologyManaging self-development
Functional competencies:English B2 - RequiredFrench B2 - RequiredOral and written comprehension.Appropriate use of language.Ability to work independently, manage ambiguity, and adapt to changing customer needs.Strong decision-making skills to determine the best approach for meeting customer or internal requests.A customer-first mindset with proven excellence in relationship development.Ability to make recommendations based on requirements and guide customers toward positive outcomes.Excellent interpersonal and relationship-building skills for both customer-facing and internal interactions.Comfort operating in a fast-paced, dynamic business environment.Solid technical writing skills.Confidence working in a sales-driven environment.Familiarity with TELUS systems and tools or a strong aptitude for learning them.Proficiency in Google Suite.Ability to articulate solutions benefits from both technical and financial perspectives.Demonstrated creativity and innovation in developing competitive, value-add solutions.
Studies & Experience: Bachelor’s degree in Computer Science, Information Science or related fieldMinimum 3 years of experience in a similar roleSales training/account planning experience is an assetPost-secondary degree in engineering, computer science, technical diploma or equivalent experienceCertifications: One or more industry-recognized certifications are strong assets. (e.g., Cisco,Microsoft, AWS).