Telecalling Executive Job in Kolkata, West Bengal

Boni Mandal is hiring a motivated Telecalling Executive in Kolkata, West Bengal, India . This full-time role offers an excellent opportunity to engage with clients and contribute to the company’s growth by driving customer interactions and enhancing service delivery. Key Responsibilities Conduct outbound calls to potential and existing clients to promote products or services effectively. Utilize strong communication and interpersonal skills to build and maintain customer rapport. Listen actively to customer needs, addressing queries and concerns with confidence and professionalism. Persuade customers to consider offers and successfully close sales to meet targets. Maintain accurate records of all customer interactions and update the database regularly. Collaborate with team members to achieve collective sales and performance goals. Adhere to deadlines and consistently work towards meeting set performance targets. Required and Preferred Qualifications Minimum education: 10+2 (Higher Secondary) or equivalent. Excellent communication and interpersonal skills. Basic computer knowledge is essential. Confidence and persuasive ability to handle customer interactions effectively. Strong active listening and problem-solving skills. Ability to work efficiently under targets and deadlines. You will be part of a dedicated team focused on customer satisfaction and sales excellence, reporting directly to the team lead. Collaboration with marketing and customer service teams will ensure a seamless customer experience and feedback integration.