Telecalling Team Leader & Office Assistant Job in Tiruppur, TN
Publicado en CazViden Jeyakumar
Apply for Telecalling Team Leader & Office Assistant at Jeyakumar in Tiruppur. Lead telecalling team, manage office tasks, and enhance customer engagement.
Salario
INR 15,000 per month
Ubicación
Tiruppur, Tamil Nadu, IN
Tipo de empleo
Tiempo completo
Modalidad
No especificado
Telecalling Team Leader & Office Assistant Job in Tiruppur, TN
INR 15,000 per month
Descripción del empleo
Join Jeyakumar in Tiruppur, Tamil Nadu as a Telecalling Team Leader & Office Assistant. This full-time position offers a collaborative work environment focused on growth and customer engagement. Key Responsibilities Lead and motivate the telecalling team to meet and exceed performance goals. Manage daily telecalling operations, assign tasks, and monitor productivity. Conduct training sessions to improve communication skills and product knowledge. Analyze call metrics to enhance team effectiveness and implement improvements. Assist with customer inquiries and resolve issues to boost client satisfaction. Maintain detailed records of team activities and performance reports. Collaborate with other departments to align telecalling efforts with company objectives. Required and Preferred Qualifications Bachelor's Degree in any discipline. Proven leadership experience in telecalling or customer service roles. Strong skills in social media management, teamwork, time management, and multitasking. Experience with CRM software and telecalling tools is advantageous. Minimum 2 years of relevant experience preferred. You will report directly to the Operations Manager and work closely with cross-functional teams to improve outreach strategies. This role is based in Tiruppur and is not eligible for remote work. Salary: ₹15,000 per month
Preguntas frecuentes
Is this job position remote or on-site?
This role is based in Tiruppur, Tamil Nadu and is not eligible for remote work.
What is the monthly salary for this Telecalling Team Leader & Office Assistant position?
The salary for this position is INR 15,000 per month.
What kind of experience do I need to apply for this job?
You should have proven leadership experience in telecalling or customer service roles, with a minimum of 2 years of relevant experience preferred.
What are the main responsibilities of this role?
You will lead and motivate the telecalling team, manage daily operations, conduct training sessions, analyze call metrics, assist with customer inquiries, maintain records, and collaborate with other departments.
Do I need any specific educational qualifications for this job?
A Bachelor's Degree in any discipline is required for this position.
Will I be working with other teams or departments?
Yes, you will work closely with cross-functional teams and report directly to the Operations Manager to improve outreach strategies.