Telesales Executive Job in Thane at IDFC Bank

Join IDFC Bank as a Telesales Executive in Thane, Maharashtra, India. This full-time position offers a fantastic opportunity to contribute to a leading banking institution by promoting banking products and services via phone, driving growth and enhancing customer satisfaction. Key Responsibilities Engage potential customers through outbound calls to promote IDFC Bank’s products and services. Identify customer needs and customize offerings accordingly. Meet and exceed monthly sales targets using effective sales and negotiation skills. Maintain accurate records of customer interactions and transactions in the CRM system. Deliver exceptional customer service to boost satisfaction and loyalty. Collaborate with the sales team to strategize and share customer feedback insights. Participate in ongoing training sessions to enhance skills and product knowledge. Required and Preferred Qualifications Graduate in any stream. Excellent communication, sales, negotiation, and customer service skills. Proficiency with sales and CRM software tools. Previous telesales or customer service experience preferred. Familiarity with banking industry practices and customer engagement strategies is a plus. At IDFC Bank, we foster a collaborative work environment where Telesales Executives report to the Sales Manager and work closely with marketing and customer support teams. We are committed to nurturing talent and providing ample growth opportunities for our employees. Salary: ₹18,000 per month Location: Thane, Maharashtra, India Job Type: Full-time, on-site