Temporary Talent Acquisition Specialist

Position overview:As a CX Talent Acquisition Specialist-Entry you support the recruitment of high-volume customer experience agent positions. You focus on learning and executing core recruitment processes including screening, interview coordination, and offer management under guidance. You work to ensure a consistent and positive candidate experience throughout the recruitment process.
Key responsibilities:Screen and pre-qualify candidates based on job requirements and hiring criteriaConduct initial interviews to assess candidate fit and gather information as well as provide candidates with information about the company, position, and application processCoordinate and schedule interviews with candidates and hiring managersAdminister assessments and testing, if no dedicated testing team, as required for the positionCoordinate background checks and reference verificationManage candidate communication throughout the recruitment processTrack recruitment metrics and maintain accurate candidate records in recruitment systemsEscalate candidate concerns or issues to senior team members as neededSupport recruitment events and job fairs as assignedIf no dedicated sourcing team exists, assist with basic sourcing activities (posting jobs, responding to inquiries)
Requirements:Schedule flexibility
Core Competencies:Managing self developmentEmbracing technologyFocusing on customersGiving support
Functional competencies:Ability to follow standardized recruitment processes and proceduresOrganizational skills and attention to detail in candidate managementCustomer service orientation and ability to provide positive candidate experienceGood proficiency with recruitment tools and systemsAbility to work in a fast-paced, high-volume environmentBasic problem-solving skills to address candidate questions or concernsAbility to work independently with clear guidance and supportAbility to solve problems in straightforward situations, analyze possible solutions using technical experience, judgment, and precedents
Qualifications:0-1 years of experience in recruitment or related fieldsHigh school diploma or equivalent; some college coursework is preferredB2+ oral and written English; additional languages as required