Training and Development Lead

Gordian Staffing, A New Way of HR.We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.
The Training Development Manager oversees the design, production, and delivery of high-quality, learner-centered training programs. This role manages a team of Training Developers, LMS specialists, and Video Designers while ensuring operational excellence, instructional quality, project execution, and strategic alignment with business objectives.
Key Responsibilities:Team Leadership & Coaching: providing regular coaching, actionable feedback, professional development opportunities, and clear performance expectations.Instructional Quality Oversight: Establish, maintain, and continuously raise instructional design quality standards across all learning products. Build a quality assurance culture by coaching developers and strengthening peer review processes.Project & Pipeline Management: Oversee content production timelines and workload balancing. Proactively identify risks, communicate delays before they impact stakeholders, and ensure projects are delivered accurately.Operational Excellence & Accountability: Demonstrate exceptional ownership by identifying challenges early, communicating proactively, and ensuring commitments are completed without requiring executive follow-up.Collaboration with Stakeholders: Partner with subject matter experts, client-facing teams, department leaders, and executive leadership to understand business needs, align learning priorities, communicate project progress, and ensure learning solutions support organizational objectives.Process Improvement & Documentation: Maintain and continuously improve departmental workflows, SOPs, templates, and quality assurance processes to improve instructional quality.Performance Measurement: Monitor learning effectiveness through LMS data. Analyze trends, identify opportunities for improvement, and make data-driven recommendations that enhance learning effectiveness and departmental performance.Strategic Contribution: identifying emerging organizational needs, recommending innovative learning solutions, improving instructional processes, and helping scale the department as the organization grows.Curriculum Development: Design and develop instructional materials for e-learning, instructor-led training, assessments, activities, videos, job aids, and self-paced learning experiences while modeling best practices in instructional design.Team Recruitment & Hiring: Participate in recruitment, interviewing, candidate evaluation, onboarding, and development of future Training Development team members.AI & Learning Technology Mindset: leveraging AI and emerging learning technologies to improve instructional design. Continuously evaluates new tools and identifies opportunities to responsibly integrate AI into team workflows.
Schedule: Monday to Friday: 09:00 am to 06:00 pm MX Time
What We Offer:Law benefitsRemote WorkComputer equipmentMajor medical insuranceChristmas bonus of 30 days (Aguinaldo)
After the first 3 months, we add the following:Minor medical insurance (Clinic may vary according to your city).Food vouchers (10% of the gross salary).Restaurant tickets ($2,052 MX Monthly)Saving fund (8% of the gross salary).
Minimum requirements3–5+ years of experience in instructional design or training development.2+ years of experience managing or leading a team in L&D or a similar function.Strong portfolio of learning projects that demonstrate design quality and learner engagement.Experience working with LMS platforms (TalentLMS preferred) and authoring tools (e.g., Rise, Storyline, Powtoon).Bachelor’s degree in Instructional Design, Education, Human Resources, or a related field is preferred.Excellent verbal and written English communication skills.