Virtual Medical Assistant
Aviso de fuente externaen Edge
Support U.S. healthcare practices with patient coordination, scheduling, insurance verification, authorizations, and records management.
Salario
No especificado
Ubicación
Lima, Perú
Tipo de empleo
Tiempo completo
Modalidad
No especificado
Virtual Medical Assistant
Lima, Perú
Descripción del empleo
About the role
Edge is building a bridge between global talent and the U.S. healthcare and insurance industry. The role supports U.S. healthcare practices with front-end and back-end healthcare tasks, helping patients and providers navigate administrative and clinical coordination processes.
Applicants living in a province outside Lima must be willing and able to travel to Miraflores, Lima, to collect work equipment in person before their start date.
Responsibilities
- Handle inbound and outbound calls, emails, and patient communications professionally in English and Spanish.
- Manage appointment scheduling, patient intake, and medical reception and front-desk support.
- Verify health insurance eligibility and benefits across U.S. payer portals.
- Obtain prior authorizations, track referral coordination, and follow up with health insurance carriers.
- Communicate with providers, billing teams, and insurance plans to resolve coverage questions and obtain missing clinical documentation.
- Maintain accurate, audit-ready patient records and track deadlines and workflow timelines in Electronic Health Record (EHR) and Practice Management systems.
- Escalate complex claims, billing errors, or coverage disputes to team leaders.
Requirements
- Located in Peru with a reliable work-from-home setup, stable internet connection, and power backup.
- Fluent in English and Spanish, verbally and in writing.
- Hands-on experience supporting U.S. healthcare practices, clinical workflows, or U.S. health insurance processes.
- Familiarity with...
How to apply
Apply directly on CazVid.
Datos clave
- Located in Peru with a reliable work-from-home setup, stable internet, and power backup required.
- Fluency in English and Spanish, verbally and in writing, is required.
- Hands-on experience supporting U.S. healthcare practices, clinical workflows, or U.S. health insurance processes is required.
- Applicants in a province outside Lima must travel to Miraflores, Lima, to collect equipment in person before their start date.
Preguntas frecuentes
What does the role involve?
The role combines front-end and back-end healthcare support, including patient coordination, scheduling, insurance processes, and maintaining patient records.
What qualifications are required?
The listing requires fluency in English and Spanish, a reliable work-from-home setup with stable internet and power backup, and hands-on experience supporting U.S. healthcare practices, clinical workflows, or U.S. health insurance processes.
How can I apply?
Apply directly on CazVid.