Virtual Medical Assistant
Aviso de fuente externaen Edge
Edge seeks a Virtual Medical Assistant with experience supporting U.S. healthcare practices, patient coordination, and health insurance processes.
Salario
No especificado
Ubicación
Ica, Perú
Tipo de empleo
Tiempo completo
Modalidad
No especificado
Virtual Medical Assistant
Ica, Perú
Descripción del empleo
About the role
Edge is building a bridge between top global talent and the U.S. healthcare and insurance industry. The company is creating a borderless network of exceptional talent, with people at the center of its work.
Edge is seeking a Virtual Medical Assistant based in Peru with hands-on experience supporting U.S. healthcare practices. The role combines front-end and back-end healthcare support, helping patients and providers navigate administrative and clinical coordination processes. The ideal candidate has direct experience with U.S. health insurance processes and patient coordination.
Responsibilities
- Handle inbound and outbound calls, emails, and patient communications professionally in English and Spanish.
- Manage appointment scheduling, patient intake, and medical reception and front-desk support.
- Verify health insurance eligibility and benefits across U.S. payer portals.
- Obtain prior authorizations, track referral coordination, and follow up with health insurance carriers.
- Communicate with providers, billing teams, and insurance plans to resolve coverage questions and obtain missing clinical documentation.
- Maintain accurate, audit-ready patient records and track deadlines and workflow timelines in electronic health record and practice management systems.
- Escalate complex claims, billing errors, or coverage disputes to appropriate team leaders.
Requirements
- Located in Peru with a reliable work-from-home setup, including a stable internet connection and power backup.
- Fluency in written and spoken English and Spanish.
- Hands-on experience supporting U.S. healthcare practices, clinical workflows, or U.S. health insurance processes.
- If living in a province outside of Lima, willingness and ability to travel to Miraflores, Lima to collect work equipment in person before the start date.
How to apply
Apply directly on CazVid.
Datos clave
- Requires fluency in written and spoken English and Spanish.
- Requires hands-on experience supporting U.S. healthcare practices, clinical workflows, or U.S. health insurance processes.
- Applicants in a province outside Lima must be able to travel to Miraflores, Lima to collect work equipment in person before the start date.
Preguntas frecuentes
What does the Virtual Medical Assistant role involve?
The role combines front-end and back-end healthcare support, including patient communications, scheduling, insurance verification, and referral coordination.
What experience and language skills are required?
Candidates need hands-on experience supporting U.S. healthcare practices, clinical workflows, or U.S. health insurance processes, along with fluency in written and spoken English and Spanish.
Do applicants outside Lima need to collect equipment in person?
Applicants living in a province outside Lima must be willing and able to travel to Miraflores, Lima to collect work equipment in person before the start date.