Client Partner – Utilities – Waltham, United States

Join Tephra Inc, a dynamic leader in the utilities sector, committed to driving innovation and delivering exceptional client value. We are seeking a dedicated Client Partner – Utilities to join our team in Waltham, MA. This full-time, on-site role offers a competitive salary of up to $200,000 per year, along with comprehensive benefits including health insurance, paid time off, and a retirement plan. If you are passionate about client relationship management and business growth within the utilities industry, this is the perfect opportunity to advance your career with a forward-thinking company.

As a Client Partner, you will play a pivotal role in building and nurturing strong partnerships with CXOs and key stakeholders, driving revenue growth, and collaborating with cross-functional teams to deliver innovative solutions. This position offers significant career development and advancement opportunities in a thriving market.

Key Responsibilities

• Build and maintain strong, trust-based relationships with clients, including CXOs and their teams, ensuring alignment with their strategic goals.
• Identify and pursue new business opportunities within existing accounts and through prospecting, contributing to consistent revenue growth.
• Develop and execute comprehensive account plans focused on growth strategies, risk mitigation, and enhanced client engagement.
• Collaborate closely with delivery teams to ensure seamless implementation of services and solutions that meet or exceed client expectations.
• Monitor client satisfaction by tracking outcomes, addressing concerns promptly, and fostering a customer-centric culture.
• Provide thought leadership by sharing insights on industry trends, automation, and innovation to help clients stay competitive.
• Work cross-functionally with sales, marketing, and delivery teams to align strategies and achieve business objectives.
• Drive revenue growth through strategic account expansion and continuous assessment of account performance against targets.
• Deliver training sessions for clients and internal teams on new products, services, and industry best practices.

What We’re Looking For

Required:

• Minimum 7 years of experience in client relationship management or business development within the utilities or energy sector.
• Proven track record of managing C-level client relationships and driving revenue growth.
• Strong strategic planning and account management skills with measurable success in account expansion.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to collaborate effectively across diverse teams and manage multiple priorities.
• Bachelor’s degree in Business, Engineering, or related field; advanced degree preferred.

Preferred:

• Experience with digital transformation initiatives and automation in utilities.
• Familiarity with regulatory environments and compliance standards in the US utilities market.
• Demonstrated leadership in thought leadership or industry forums.
• Project management certification or experience.

What We Offer

• Competitive salary up to $200,000 per year with performance bonuses.
• Comprehensive health insurance including medical, dental, and vision coverage.
• Generous paid time off and holidays to support work-life balance.
• Retirement plan with company matching to secure your future.
• Professional development programs and training to enhance your skills and career growth.
• Collaborative, inclusive culture that values innovation and employee well-being.
• On-site position in Waltham, MA, with access to local amenities and public transportation.

Frequently Asked Questions

What is the primary location for this role? This position is based on-site in Waltham, Massachusetts, USA, and is not eligible for remote work.

What is the expected salary range? The role offers a competitive salary up to $200,000 per year, commensurate with experience and qualifications.

What qualifications are required? Candidates should have at least 7 years of experience in client management or business development within the utilities sector, strong strategic skills, and a relevant bachelor’s degree.

Are there opportunities for career advancement? Yes, Tephra Inc supports career development with ongoing training and leadership opportunities within the utilities domain.

What benefits does the company provide? Benefits include health insurance, paid time off, a retirement plan, and professional development programs.

How can I apply? Interested candidates should submit their resume and cover letter through our careers portal or contact our recruitment team directly to schedule a conversation.

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Additional Resources

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Ready to take the next step? Apply today to join Tephra Inc and become a key player in transforming the utilities industry. We look forward to connecting with you soon!