At Company, a dynamic and growing organization based in Santo Domingo, Dominican Republic, we are committed to excellence and customer satisfaction. We are currently seeking a dedicated Admin Assistant who is fluent in English to join our team on-site. This full-time position offers a competitive monthly salary of $700 USD, along with opportunities for career development and advancement within our expanding company.

As an Admin Assistant, you will play a crucial role in supporting our customer service operations and administrative functions. This position is ideal for candidates who thrive in a fast-paced environment and are eager to contribute to a collaborative team. Join us to enhance your professional skills while enjoying a supportive workplace culture in the heart of Santo Domingo.

Key Responsibilities

• Support customer service by addressing and resolving client inquiries efficiently and professionally.
• Prepare detailed weekly and monthly reports to track customer interactions, payments, and administrative activities.
• Follow up on customer payments to ensure timely collections and maintain accurate financial records.
• Visit customers as needed to provide on-site support and translate communications between English and Spanish to facilitate clear understanding.
• Assist with administrative affairs including purchasing, banking transactions, accounting support, and managing holiday schedules.
• Maintain organized records and documentation to support smooth office operations and compliance with company policies.
• Collaborate with various departments to streamline processes and improve overall customer satisfaction.
• Ensure confidentiality and professionalism in handling sensitive company and customer information.

What We’re Looking For

Required:

• Fluent English speaker with excellent verbal and written communication skills.
• Previous experience in administrative or customer service roles, preferably in a bilingual environment.
• Strong organizational skills with attention to detail and ability to manage multiple tasks.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic accounting knowledge.
• Ability to visit customers locally and provide accurate translation support.
• High school diploma or equivalent; additional administrative training is a plus.

Preferred:

• Experience working in Santo Domingo or familiarity with local business practices.
• Knowledge of banking and accounting procedures.
• Demonstrated ability to work independently and as part of a team.
• Strong problem-solving skills and a proactive approach to challenges.
• Interest in career growth and professional development within administrative roles.

What We Offer

• Competitive monthly salary of $700 USD with potential for performance-based increases.
• Health insurance coverage to support your well-being.
• Paid time off including holidays and vacation days to maintain work-life balance.
• Retirement plan options to secure your financial future.
• Opportunities for career development and advancement within a growing company.
• A supportive, professional work environment located on-site in Santo Domingo.
• Training and mentorship programs to enhance your skills and knowledge.

Frequently Asked Questions

Is this position remote or on-site?

This role is strictly on-site in Santo Domingo, Dominican Republic, to facilitate direct customer visits and team collaboration.

What level of English proficiency is required?

Fluency in English is required, both spoken and written, to effectively communicate with customers and translate as needed.

Are there opportunities for career growth?

Yes, Company values professional development and offers advancement opportunities for motivated employees.

What are the working hours?

This is a full-time position with standard business hours, Monday through Friday.

What benefits does the company provide?

We offer health insurance, paid time off, and a retirement plan, among other benefits to support our employees.

Is prior experience in accounting necessary?

Basic knowledge is preferred but not mandatory; training will be provided to support your success.

For more information about administrative roles and salary benchmarks in the Dominican Republic, visit the Dominican Republic Labor Ministry.

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Ready to take the next step in your career? Apply today to join Company as an Admin Assistant and become part of a thriving team in Santo Domingo. Submit your resume and cover letter to our HR department to start your journey with us.