Administrative Advisor for Travel Agencies in Barranquilla, Colombia

Alco Recursos y Servicios is looking for a dedicated and detail-oriented Administrative Advisor for Travel Agencies to join our team in Barranquilla, Atlántico, Colombia. This full-time position offers a friendly work environment where you will play a key role in supporting travel operations and delivering excellent client service. Key Responsibilities Assist clients in planning and booking travel arrangements including flights, accommodations, and tours. Manage and coordinate travel itineraries with accuracy and attention to detail. Respond professionally and courteously to customer inquiries and provide assistance. Maintain and organize confidential client records ensuring data integrity. Collaborate with travel suppliers and vendors to negotiate and secure optimal options for clients. Resolve discrepancies or issues arising during the travel booking process. Support the development of marketing strategies to promote travel services. Required and Preferred Qualifications Degree in Travel and Tourism or related field. Strong organizational and time management skills. Excellent customer service and communication abilities. Proactive problem-solving skills. Experience with travel booking software is a plus. Prior experience in customer service or administrative roles preferred. In this role, you will collaborate closely with a diverse team of travel professionals, reporting directly to the Operations Manager. This position offers opportunities to contribute to cross-functional projects aimed at enhancing the overall customer experience. We value collaboration, professional growth, and a positive work culture. Join us to make a meaningful impact in the travel industry.