Administrative Advisor for Travel Agencies in Barranquilla, Colombia

Alco Recursos y Servicios is seeking a dedicated and detail-oriented Administrative Advisor for Travel Agencies to join our team in Barranquilla, Atlántico, Colombia. This full-time position offers a friendly and approachable work environment where you will play a key role in ensuring smooth operations within the travel sector and delivering excellent client service. Key Responsibilities Assist clients in planning and booking travel arrangements, including flights, accommodations, and tours. Manage and coordinate travel itineraries with accuracy and attention to detail. Respond promptly and professionally to customer inquiries, providing friendly assistance. Maintain and organize client records, ensuring confidentiality and data integrity. Collaborate with travel suppliers and vendors to negotiate and secure the best options for clients. Resolve discrepancies or issues during the travel booking process efficiently. Support the development of marketing strategies to promote travel services. Required and Preferred Qualifications Degree in Travel and Tourism or related field. Strong organizational and time management skills. Excellent customer service and communication abilities. Proactive problem-solving skills. Experience with travel booking software is a plus. Prior experience in customer service or administrative roles preferred. In this role, you will collaborate closely with a diverse team of travel professionals, gaining valuable insights into the travel industry. Reporting directly to the Operations Manager, you will have opportunities to work with cross-functional teams to enhance the overall customer experience. Benefits: Competitive salary of COP 2,000,000 per month, remote work eligibility, and a supportive team environment focused on professional growth and collaboration.