Automotive Shop Service Manager in Chicago, IL
Published on CazVidat Auto Shop Inc
Join Auto Shop Inc in Chicago as an Automotive Shop Service Manager. Lead teams, manage operations, and deliver excellent customer service. Apply today!
Salary
$70,000 per year
Location
Chicago, Illinois, United States
Employment type
Full time
Workplace
Not provided
Automotive Shop Service Manager in Chicago, IL
$70,000 per year
Job description
Auto Shop Inc is hiring a full-time Automotive Shop Service Manager in Chicago, IL. Join our team if you are passionate about automotive service management and delivering outstanding customer experiences. Key Responsibilities Oversee daily automotive shop operations to ensure efficiency and customer satisfaction. Lead and manage a team of technicians and service advisors, fostering a positive and productive work environment. Build and maintain strong customer relationships by addressing inquiries and resolving concerns promptly. Monitor and manage inventory levels, ordering parts to maintain uninterrupted service. Optimize scheduling to balance technician workloads and improve service turnaround times. Conduct regular staff meetings to communicate updates and encourage teamwork. Use performance metrics to assess service delivery and identify opportunities for improvement. Required and Preferred Qualifications High School Diploma or GED required. Excellent customer service skills with bilingual communication abilities in English and Spanish. Strong organizational skills and attention to detail. Experience managing teams in an automotive service environment preferred. Knowledge of automotive systems and repair processes is a plus. Proficiency with service management software and tools. 2 to 5 years of relevant experience in automotive service management. We offer a collaborative work culture with direct reporting lines to senior management. This role is based on-site in Chicago, IL and is not eligible for remote work. Salary: $70,000 per year.
Frequently asked questions
Is this position full-time or part-time?
This Automotive Shop Service Manager role is full-time.
Where is the job located and is remote work an option?
The position is based on-site in Chicago, Illinois, and remote work is not available.
What kind of experience do I need to qualify for this job?
You should have 2 to 5 years of relevant experience in automotive service management.
What are the main responsibilities of this Service Manager role?
You will oversee daily shop operations, manage a team of technicians and advisors, handle customer relations, manage inventory, optimize scheduling, and use performance metrics to improve service.
What educational background or skills are required?
A High School Diploma or GED is required, along with excellent customer service skills, bilingual English and Spanish communication, and proficiency with service management software.
How much does this job pay?
The salary for this position is $70,000 per year.