Bilingual Sales Representative in Bogotá, Colombia
Join Gestión Humana, a thriving mid-sized customer service company based in Bogotá, Colombia, dedicated to delivering outstanding communication services. We’re looking for a Bilingual Sales Representative fluent in English and Spanish to become a vital part of our collaborative and results-driven team. This full-time, on-site position offers a competitive salary of COL$6,500,000 per year plus commissions, with a Monday to Friday schedule that supports a healthy work-life balance.
As a key player in our sales force, you will have direct impact on customer satisfaction and company growth, with ample opportunities for career development and advancement in the administrative and sales fields. If you are passionate about customer service, eager to grow professionally, and reside in Colombia, this is your chance to join a company that values innovation, respect, and continuous learning.
Key Responsibilities
- Answer customer calls in both English and Spanish, providing prompt and accurate real-time support to resolve inquiries.
- Manage customer interactions efficiently using CRM software to log communications, follow-up actions, and case resolutions.
- Identify and solve customer problems swiftly, ensuring high satisfaction and retention rates.
- Collaborate with team members to streamline processes and boost overall service efficiency and sales performance.
- Focus on closing sales deals and consistently meeting or exceeding monthly sales targets.
- Provide insightful feedback on customer needs and recommend service improvements to management.
- Follow up on customer requests to guarantee timely and effective resolution.
- Participate actively in ongoing training sessions to enhance product knowledge and sales techniques.
What We’re Looking For
Required:
- Bachelor’s degree in Administration or related field.
- English proficiency at C1 level, both verbal and written.
- Minimum 2 years of experience in customer service or sales roles.
- Strong communication and interpersonal skills.
- Ability to quickly analyze and resolve problems.
- Residency in Colombia (mandatory).
Preferred:
- Experience managing CRM systems.
- Demonstrated ability to work effectively in a team-oriented environment.
- Motivation for continuous learning and career growth.
What We Offer
- Competitive base salary of COL$6,500,000 per year plus attractive commissions.
- Monday to Friday work schedule promoting work-life balance.
- A dynamic, collaborative, and respectful work environment.
- Professional growth opportunities including mentoring directly from company CEOs.
- Continuous training and development programs.
Frequently Asked Questions
Is this position remote?
No, this role requires on-site presence in Bogotá, Colombia.
What is the salary range for this role?
The base salary is COL$6,500,000 per year plus commissions based on sales performance.
What level of English is required?
Candidates must have a C1 level of English proficiency, both spoken and written.
Are there opportunities for career advancement?
Yes, Gestión Humana strongly supports professional development and offers mentoring and growth paths.
What are the working hours?
The schedule is Monday to Friday, standard business hours.
Is prior CRM experience mandatory?
It is preferred but not mandatory; training will be provided.
For more information on customer service careers in Colombia, visit: Servicio Civil Colombia
Explore similar opportunities such as Sales Specialist positions in Santo Domingo or Sales Development Representative roles in Buenos Aires.
Ready to take the next step in your sales career? Apply today to join Gestión Humana and become part of a company that values your skills and supports your professional journey. Submit your application now to start a rewarding career in Bogotá!
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