Bilingual Supervisor Job in Bogotá, Colombia
Published on CazVidat Outsourcing To Colombia SAS
Apply for the Bilingual Supervisor role in Bogotá. Lead teams, ensure quality service, and support agents. Full-time, on-site position at Outsourcing To Colombi
Salary
COP 0 por mes
Location
Bogotá, Bogota D.C., Colombia
Employment type
Full time
Workplace
Not provided
Bilingual Supervisor Job in Bogotá, Colombia
COP 0 por mes
Job description
Company: Outsourcing To Colombia SAS Location: Bogotá, Bogota D.C., Colombia Job Overview The Bilingual Supervisor at Outsourcing To Colombia SAS is responsible for ensuring the team meets operational and quality standards by providing supervision, support, and ongoing training. This role focuses on delivering efficient, timely, and high-quality customer service. Key Responsibilities Develop and implement team monitoring systems to track performance. Provide constant feedback to agents to improve service quality. Support and train agents continuously to meet operational goals. Qualifications University degree or diploma related to the field. Intermediate proficiency in English is required. Employment Details Job Type: Full-time Work Location: On-site in Bogotá (Remote work not eligible)
Frequently asked questions
Is this position remote or on-site?
This job is on-site in Bogotá, Colombia and remote work is not eligible.
What kind of experience or education do I need to apply?
You need a university degree or diploma related to the field and intermediate proficiency in English.
What are the main responsibilities of the Bilingual Supervisor?
You will be responsible for supervising a team to meet operational and quality standards, providing feedback, supporting and training team members, and ensuring compliance with service standards.
Is this a full-time position?
Yes, this is a full-time job.
What language skills are required for this role?
Intermediate proficiency in English is required since the role is bilingual.