Bilingual Supervisor Job in Bogotá, Colombia

Company: Outsourcing To Colombia SAS Location: Bogotá, Bogota D.C., Colombia Job Overview The Bilingual Supervisor at Outsourcing To Colombia SAS is responsible for ensuring that the team of agents meets operational and quality standards through effective supervision, continuous support, and training. This role demands a commitment to delivering efficient, timely, and high-quality customer service. Key Responsibilities Develop and implement monitoring systems for team performance. Provide constant, constructive feedback to agents. Support and train team members to achieve operational goals. Ensure compliance with quality and service standards. Qualifications University degree or diploma related to the field. Intermediate proficiency in English is required. Job Details Job Type: Full-time Location: On-site in Bogotá, Colombia (Remote not eligible)