Customer Service Manager Job in Brooklyn, Ohio

Join Company as a Customer Service Manager in Brooklyn, Ohio! We are seeking a dedicated and experienced Customer Service Manager to lead our customer service team and collaborate closely with Sales, Product Development, and Marketing departments. This role ensures a customer-focused approach across the entire company. Key Responsibilities: Manage and mentor the customer service team to deliver exceptional support. Coordinate with Sales, Product Development, and Marketing to align customer service strategies. Develop and implement customer service policies and procedures. Analyze customer feedback and data to improve service quality. Ensure timely resolution of customer inquiries and issues. Qualifications: Proven experience in customer service management or related roles. Excellent communication and leadership skills. Ability to work collaboratively across multiple teams. Strong problem-solving and organizational abilities. Remote work eligible, offering flexibility. Compensation: $68 per hour, full-time position. Location: Brooklyn, Ohio, United States (Remote Eligible) Apply today to become a vital part of our team and help shape a customer-centric culture at Company.