Customer Service Manager Job in Brooklyn, Ohio

Join Company as a Customer Service Manager in Brooklyn, Ohio We are seeking a dedicated Customer Service Manager to lead and enhance our customer support operations. This full-time position offers a competitive pay of $68 per hour and the flexibility of remote work eligibility. Key Responsibilities: Collaborate closely with Sales, Product Development, and Marketing teams to ensure a customer-focused approach throughout the company. Manage and mentor the customer service team to deliver exceptional service and resolve client issues efficiently. Develop strategies to improve customer satisfaction and retention. Analyze customer feedback and work with internal teams to implement improvements. Qualifications: Proven experience in customer service management or related roles. Strong leadership, communication, and problem-solving skills. Ability to work effectively in a cross-functional team environment. Familiarity with customer service software and CRM systems is a plus. Why Company? We value teamwork, innovation, and a customer-first mindset. Join us to make a meaningful impact and grow your career. Location: Brooklyn, Ohio, United States (Remote Eligible) Compensation: $68 per hour Employment Type: Full-time