Join our team as a Customer Service Representative in Brandon, Florida, and become the frontline of our customer support efforts. You’ll handle inquiries, resolve complaints, and process orders across multiple communication channels. If you thrive under pressure, have strong communication skills, and are comfortable with computers, this is your opportunity to make a meaningful impact and grow your career.
ABOUT THE ROLE
As a Customer Service Representative, you’ll be responsible for addressing customer questions, resolving issues, and ensuring every interaction is handled with professionalism and care. This role is perfect for someone who enjoys problem-solving and helping others in a fast-paced environment.
KEY RESPONSIBILITIES
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Respond to customer inquiries across phone, email, or chat.
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Process orders, returns, and account updates accurately.
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Escalate complex issues to appropriate internal teams.
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Maintain accurate records of customer interactions.
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Deliver prompt and empathetic solutions, even under pressure.
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Collaborate with team members to improve support workflows.
QUALIFICATIONS
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Prior experience in customer service or technical support.
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Strong verbal and written communication skills.
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Ability to remain calm and professional in challenging situations.
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Comfortable using computers, CRM platforms, and digital tools.
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Full-time availability and schedule flexibility.
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Basic understanding of English and customer service best practices.
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Positive attitude and customer-first mindset.
BENEFITS & CULTURE
We offer a welcoming and inclusive work environment in Brandon, Florida, where growth and development are encouraged. Enjoy competitive benefits, continuous training, and a team committed to your success. We value diversity, collaboration, and delivering excellence in everything we do.
Apply now and become a key part of our team as a Customer Service Representative in Brandon, Florida!
