Are you passionate about helping others and providing exceptional customer service? Join our team in Florida City as a Customer Service Representative and make a difference every day. This role offers an exciting opportunity to work in a dynamic environment, assisting customers and ensuring their satisfaction with our services.
ABOUT THE ROLE
The Customer Service Representative position focuses on delivering outstanding support to our clients in Florida City. You will be the first point of contact, resolving inquiries, processing orders, and maintaining positive relationships. This role is ideal for individuals who excel in communication and problem-solving, and who are eager to grow within a supportive company.
KEY RESPONSIBILITIES
* Respond promptly to customer inquiries via phone, email, or chat.
* Resolve product or service issues efficiently and professionally.
* Maintain detailed records of customer interactions.
* Collaborate with team members to improve service processes.
* Provide product information and support to customers.
* Follow up to ensure customer satisfaction.
* Assist in training new team members.
QUALIFICATIONS
* Required:
– High school diploma or equivalent.
– Excellent communication skills.
– Ability to handle multiple tasks simultaneously.
– Basic computer proficiency.
– Prior customer service experience preferred.
* Preferred:
– Bilingual in English and Spanish.
– Experience with CRM software.
– Strong problem-solving skills.
BENEFITS & CULTURE
Join a company that values its employees and fosters a positive work environment. We offer competitive pay, flexible schedules, and opportunities for advancement. Our team is committed to diversity, inclusion, and continuous learning. Enjoy comprehensive benefits, including health insurance, paid time off, and ongoing training programs. Be part of a collaborative culture that encourages innovation and recognizes your contributions.
Apply now to become a vital part of our customer service team in Florida City and help us deliver exceptional experiences to our clients. Your dedication can make a real impact—don’t miss this opportunity!
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