Kaniz Fatema Nasrin

Customer Service Representative – Largo, United States

Largo, Florida, United States In person Full-time $37 per hour

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Kelly Services is a leading global workforce solutions provider committed to connecting talented individuals with rewarding career opportunities. Located in Largo, Florida, we are currently seeking dedicated Customer Service Representatives to join our dynamic team. This full-time, on-site role offers a competitive pay rate of $35 per hour and presents excellent opportunities for career development and professional growth within a supportive and collaborative environment.

As a Customer Service Representative at Kelly Services, you will play a vital role in delivering exceptional service to our clients and ensuring operational excellence. We value team members who are proactive, customer-focused, and eager to contribute to continuous improvement initiatives. Join us in Largo and take the next step in your career with a company that prioritizes employee well-being, offers health insurance, paid time off, and a retirement plan.

Key Responsibilities

Provide outstanding customer service by promptly addressing client inquiries and resolving issues to maintain high satisfaction levels.
Communicate clearly and professionally with team members and clients to ensure accurate task execution and information flow.
Utilize effective problem-solving skills to manage escalated concerns and deliver practical solutions.
Maintain precise records of customer interactions and transaction details to support operational transparency.
Collaborate with colleagues on projects aimed at improving service efficiency and client experience.
Participate actively in training sessions to enhance skills and stay updated on company procedures and services.
Monitor and report on key service metrics to track performance and contribute to meeting organizational goals.

What We’re Looking For

Required:

High School Diploma or equivalent educational credential.
Strong verbal and written communication skills essential for client interaction.
Proven experience in customer service roles, preferably 1-2 years.
Effective problem-solving abilities with a customer-oriented mindset.
Proficiency in customer management software and communication tools.

Preferred:

Experience working in fast-paced environments demonstrating adaptability and resilience.
Previous exposure to staffing or workforce solutions industry is a plus.

What We Offer

Competitive compensation at $35 per hour with potential for advancement.
Comprehensive health insurance plans to support your well-being.
Paid time off to ensure work-life balance.
Retirement plan options to help secure your financial future.
Ongoing professional development and training programs to foster career growth.
Supportive, inclusive workplace culture emphasizing teamwork and continuous improvement.

Frequently Asked Questions

What are the typical working hours for this role?

This is a full-time, on-site position with standard business hours in Largo, Florida. Specific shift details will be provided during the interview process.

Is prior experience in staffing required?

While prior staffing industry experience is preferred, it is not mandatory. We value customer service skills and a willingness to learn.

Are there opportunities for career advancement?

Yes, Kelly Services encourages internal growth and offers training programs to support your professional development.

What software tools will I need to use?

Familiarity with customer management and communication platforms is important. Training on company-specific tools will be provided.

Is this position eligible for remote work?

No, this role requires on-site presence in Largo, Florida to ensure effective team collaboration and client service.

How do I apply for this position?

You can apply today by submitting your resume through our official application portal or contacting our recruitment team directly.

For more information about workforce solutions and career opportunities, visit the Kelly Services official website.

Explore related roles such as Driver / Installer positions in Pinellas Park or Kelly Services Job Opportunities in Orlando, Florida to broaden your career options.

Ready to join a company that values your skills and supports your growth? Apply today and become part of Kelly Services in Largo, Florida!

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