Servicio al cliente

Frequently asked questions

• Is this job fully remote or do I need to be in Medellín?

  This position is remote eligible, so you can work remotely while being part of the Medellín, Antioquia team.

• What experience do I need to apply for this job?

  You need at least one year of experience in customer service.

• What are the main responsibilities of this role?

  You will respond to customer inquiries, resolve issues, maintain records, collaborate with teams, provide product information, identify upselling opportunities, and stay updated on policies.

• Are there any benefits included with this job?

  Yes, benefits include health insurance, paid time off, a retirement plan, and professional development opportunities.

• Is this a full-time or part-time position?

  This is a part-time position.