Customer Support Representative in Panama City, Panama
Published on CazVidat Employer
Apply for a full-time, on-site customer support role in Panama City. Candidates need advanced English, computer skills, and valid work authorization.
Salary
Not provided
Location
Panamá, Panamá, Panama
Employment type
Full time
Workplace
Not provided
Customer Support Representative in Panama City, Panama
Panamá, Panamá, Panama
Job description
Provide customer support by phone to people with questions, concerns, or confusion about products and services. As the voice of the brand, you will help build strong relationships between clients and their customers.
Responsibilities
- Assist customers by phone with product or service questions and concerns.
- Communicate clearly and professionally as a representative of the brand.
- Help create positive customer experiences and strengthen customer relationships.
Requirements
- At least 18 years old.
- Panamanian ID or a valid work permit.
- High school education or higher.
- Advanced English skills.
- Computer skills.
Job details
- Location: Panama City, Panama.
- Schedule: Full-time.
- Work arrangement: On-site; this position is not remote.
Explore other customer service opportunities: Customer Service and Sales Executive and Store Customer Advisor.
Frequently asked questions
Is this job remote or on-site?
This Customer Support Agent position is full-time and on-site in Panamá, Panamá, Panama.
What qualifications do I need to apply?
You need to be at least 18 years old, have a Panamanian ID or valid Work Permit, a high school education or higher, advanced English skills, and computer skills.
Do I need prior customer service experience?
Prior customer service experience is preferred but not strictly required.
What benefits does this job offer?
The job offers health insurance, paid time off, a retirement plan, career development opportunities, training, and employee recognition.
What will my main responsibilities be?
You will provide timely customer support over the phone, build strong client-customer relationships, resolve issues efficiently, document interactions, collaborate with team members, maintain product knowledge, meet performance targets, and participate in training.