Front Office Executive Job in Angamāli, Kerala

Join Village Resort as a Front Office Executive in Angamāli, Kerala, and become the welcoming face of our growing hospitality team. We seek a customer-focused professional dedicated to delivering exceptional service in a friendly and approachable environment. Key Responsibilities Serve as the first point of contact for clients and visitors, ensuring excellent customer service. Handle phone calls, emails, and other communications efficiently and professionally. Maintain organized front office records with confidentiality and easy accessibility. Coordinate appointments, meetings, and travel arrangements for staff members. Address client inquiries and resolve issues with a proactive, problem-solving approach. Collaborate with team members to improve front office operations and service delivery. Provide technical support and guidance to clients when required. Required and Preferred Qualifications Bachelor's Degree in any relevant field. Excellent verbal and written communication skills. Experience in customer service and teamwork is highly valued. Proficiency with common office software and tools. Strong problem-solving skills and attention to detail. Previous experience in a similar front office role is preferred but not mandatory. This full-time position offers a collaborative work environment with opportunities for professional growth. You will report to the Front Office Manager and work closely with multiple departments to ensure smooth operations and outstanding client experiences. Compensation: ₹10,000 per month.