At Company, a leading hospitality provider in Panamá, we are expanding our team to deliver exceptional guest experiences. We’re looking for a dedicated Hotel Receptionist to join us on-site in Panamá City. This full-time role offers a competitive salary of $700 per month, along with valuable benefits such as health insurance, paid time off, and a retirement plan. If you have a passion for hospitality and want to advance your career in a dynamic hotel environment, this opportunity is perfect for you.

Join our team and enjoy career development opportunities, hands-on training with industry-standard hotel management systems, and a supportive work culture that values honesty, punctuality, and teamwork. This position requires working rotating shifts, so flexibility is key. Apply today to become part of a company committed to excellence and guest satisfaction.

Key Responsibilities

• Greet and welcome guests warmly, ensuring a positive first impression that reflects our hotel’s high standards.
• Manage check-in and check-out processes efficiently using NewHotel, Zeus, and Opera systems to maintain smooth front desk operations.
• Handle cash and point-of-sale transactions accurately, ensuring proper documentation and reconciliation at shift end.
• Resolve guest inquiries and complaints promptly, demonstrating strong problem-solving skills to enhance guest satisfaction.
• Coordinate with housekeeping and other departments to ensure timely room availability and service quality.
• Maintain accurate records of guest information and reservations, complying with data protection policies.
• Support team members during busy periods, fostering a collaborative and efficient work environment.
• Adhere to hotel policies and procedures, including safety and security protocols, to protect guests and staff.

What We’re Looking For

Required:

• Previous experience in hotel reception or front desk roles, preferably within the hospitality industry.
• Advanced English language skills to communicate effectively with international guests.
• Proficiency in hotel management software such as NewHotel, Zeus, and Opera.
• Strong customer service orientation and ability to work well in a team.
• Honesty, punctuality, and professional appearance.
• Ability to work rotating shifts, including weekends and holidays.
• Experience handling cash and point-of-sale systems.
• References from previous employers demonstrating reliability and competence.

Preferred:

• Additional language skills beyond English.
• Experience in problem resolution and conflict management.
• Interest in career growth within the hospitality sector.

What We Offer

• Competitive salary of $700 per month with regular performance reviews.
• Health insurance coverage to support your well-being.
• Paid time off including vacation and holidays to maintain work-life balance.
• Retirement plan options to secure your future.
• Professional development and training opportunities to enhance your skills.
• Dynamic work environment with supportive team culture.
• On-site position in Panamá City, with easy access to public transportation.

Frequently Asked Questions

What are the working hours for this Hotel Receptionist position?

The role requires rotating shifts, including mornings, evenings, weekends, and holidays to ensure 24/7 front desk coverage.

Is prior experience with hotel management systems mandatory?

Yes, experience with NewHotel, Zeus, and Opera systems is required to efficiently manage reservations and guest services.

What level of English proficiency is needed?

An advanced level of English is necessary to communicate effectively with international guests and colleagues.

Are there opportunities for career advancement?

Absolutely. We encourage professional growth and offer training programs to help you advance within the hospitality industry.

Is this position eligible for remote work?

No, this is an on-site position located in Panamá City due to the nature of front desk responsibilities.

What benefits does the company provide?

We offer health insurance, paid time off, a retirement plan, and ongoing professional development opportunities.

For more information about hospitality careers in Panamá: Panama Employment Portal

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Related Opportunities

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• BOTONES PARA CADENA DE HOTEL EN SANTIAGO in Santiago,Santiago Metropolitan,Chile
• Recepcionista de hotel in Montevideo,Montevideo Department,Uruguay
• RECEPCIONISTA HOTEL in Punta Cana, La Altagracia, Dominican Republic

Ready to take the next step in your hospitality career? Apply today by submitting your resume and references through our online portal. Don’t miss this chance to join a growing company dedicated to excellence and guest satisfaction. We look forward to welcoming you to our team!