Information Technology Analyst – Santo Domingo, Dominican Republic

Santo Domingo,Nacional,Dominican Republic In person Full-time $1,200 per month
This job is no longer accepting applications.

At Company, a leading organization committed to technological excellence and innovation in Santo Domingo, we are expanding our team to include a dedicated Information Technology Analyst. This full-time, on-site role offers a unique opportunity to advance your career in IT support and systems management within a dynamic and collaborative environment. Join our team and contribute to seamless IT operations that empower business success across departments.

Located in the heart of Santo Domingo, Dominican Republic, this position is ideal for professionals seeking hands-on experience in troubleshooting, technical support, and cross-team collaboration. While remote work is not available for this role, you will benefit from a supportive workplace culture focused on career development, continuous learning, and competitive benefits including health insurance, paid time off, and a retirement plan.

Key Responsibilities

  • Provide timely technical support and troubleshooting for hardware, software, and network issues to ensure minimal downtime.
  • Collaborate with cross-functional teams to gather IT requirements and deliver tailored solutions that enhance operational efficiency.
  • Analyze system performance data and user feedback to identify areas for improvement and implement corrective actions.
  • Maintain IT infrastructure by performing routine system checks, updates, and preventive maintenance.
  • Document technical procedures and support activities to build a comprehensive knowledge base for the IT department.
  • Assist in the deployment and configuration of new software and hardware, ensuring compliance with company standards.
  • Monitor network security protocols and escalate potential risks to safeguard company data and systems.
  • Support end-users with training and guidance to optimize technology adoption and productivity.

What We’re Looking For

Required:

  • Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field.
  • Minimum 2 years of experience in IT support or analyst roles, preferably in a corporate environment.
  • Strong knowledge of Windows and Linux operating systems, networking fundamentals, and common business software.
  • Excellent problem-solving skills and ability to work under pressure.
  • Effective communication skills to interact with technical and non-technical stakeholders.

Preferred:

  • Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP).
  • Experience with IT service management (ITSM) tools and ticketing systems.
  • Familiarity with cybersecurity best practices and data protection regulations.
  • Demonstrated interest in continuous learning and professional growth.

What We Offer

  • Comprehensive health insurance covering medical, dental, and vision care.
  • Paid time off including vacation, sick leave, and public holidays.
  • Retirement plan to help secure your financial future.
  • Professional development opportunities such as training workshops and certifications.
  • Supportive work environment fostering teamwork and career advancement.
  • Work-life balance initiatives to maintain your well-being and productivity.

Frequently Asked Questions

Is this position eligible for remote work?
This role is strictly on-site at our Santo Domingo office to ensure direct collaboration and hands-on IT support.

What is the typical career path for an Information Technology Analyst at Company?
Successful analysts can advance to senior IT roles, systems administration, or IT project management, supported by our commitment to professional growth.

What technical skills are most important for this job?
Strong troubleshooting abilities, knowledge of operating systems, networking, and familiarity with IT service management tools are essential.

Does the company provide training or certification support?
Yes, we encourage continuous learning and offer resources and financial support for relevant certifications.

What is the salary range for this position?
Competitive salaries in Santo Domingo for IT Analysts typically range from USD $800 to $1,200 per month, depending on experience and qualifications.

How can I apply for this job?
Submit your application through our careers portal or contact our HR department directly. Early applications are encouraged as we review candidates on a rolling basis.

For more information about IT career trends and salary benchmarks: U.S. Bureau of Labor Statistics – IT Analysts

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Ready to take the next step in your IT career? Apply today and join Company’s innovative team in Santo Domingo!