Intake Specialist
Published on CazVidat Employer
HR Professional Associates is a provider of virtual assistant solutions for small and medium businesses. The company's experienced professionals offer customize
Salary
Not provided
Location
Guatemala
Employment type
Full time
Workplace
Remote
Intake Specialist
Guatemala
Job description
HR Professional Associates is a provider of virtual assistant solutions for small and medium businesses. The company's experienced professionals offer customized support to help businesses streamline processes and foster innovation for lasting success. Handle initial client inquiries and guide them through the intake process. Collect, review, and verify client documentation related to mortgage applications. Ensure all client information is accurate and up-to-date in the system. Fully remote - work from anywhere in Guatemala
Frequently asked questions
Is this position fully remote?
Yes, this Intake Specialist role is a full-time remote position based in Guatemala City, Guatemala.
What kind of experience do I need to apply?
You should have 1-2 years of experience in client intake or administrative roles, along with strong communication skills in American English.
What are the main responsibilities of this job?
You will handle initial client inquiries, guide clients through the intake process, collect and verify mortgage documents, maintain client data, coordinate with internal teams, and ensure compliance with data protection regulations.
Are there any preferred qualifications?
Preferred qualifications include mortgage industry experience, bilingual Spanish skills, and familiarity with Guatemalan mortgage regulations.
Does the company offer any benefits?
Yes, benefits include health insurance, paid time off, a retirement plan, remote work flexibility, and professional development opportunities.