Kelly Services Full-Time Customer Service Jobs in Melbourne, FL

Join Kelly Services , a leader in workforce solutions, as we seek dedicated individuals for full-time customer service roles in Melbourne, Florida. This position offers a competitive hourly wage of $35 per hour and the opportunity to develop your communication and problem-solving skills while making a meaningful impact on our clients and their customers. Key Responsibilities Engage with customers to understand their needs and provide comprehensive support. Effectively communicate product information to customers, ensuring clarity and satisfaction. Resolve customer inquiries and issues with prompt, efficient solutions. Collaborate with team members to enhance the customer experience and streamline processes. Maintain accurate records of customer interactions and transactions. Participate in team meetings and training sessions to contribute to continuous improvement initiatives. Monitor and report on customer feedback to assist in service improvements. Required and Preferred Qualifications High School Diploma or equivalent is required. Strong communication skills, both verbal and written. Proven experience in customer service roles. Excellent problem-solving abilities. Familiarity with customer relationship management (CRM) software is a plus. 1-2 years of experience in a customer-facing role preferred. At Kelly Services, you will be part of a supportive team focused on growth and development. Reporting directly to the Customer Service Manager, you will collaborate with dedicated professionals passionate about delivering exceptional service. Cross-department collaboration is encouraged to foster innovation and success.