Office Staff / Team Leader / Tele Caller Job in Vellore, Tamil Nadu

Swarga Pvt Ltd is hiring a motivated Office Staff / Team Leader / Tele Caller to join our growing customer service team in Vellore, Tamil Nadu, India . This full-time position offers an exciting opportunity to lead tele-calling operations, manage office activities, and enhance customer satisfaction. Key Responsibilities Oversee daily office operations to maintain a productive work environment. Lead and support a team of tele callers to achieve performance goals. Engage customers via phone, resolving inquiries with excellent service. Coordinate with departments to ensure smooth customer interactions. Monitor team performance, provide feedback, and conduct training sessions. Manage administrative duties including scheduling and reporting. Develop and implement strategies to improve customer service delivery. Qualifications Minimum education: 10th Grade completion. Strong communication, leadership, teamwork, multitasking, and customer service skills. Experience in customer service or tele-calling preferred but not required. Join a collaborative team environment that values personal growth and professional development. Report directly to the Office Manager and interact with multiple departments to streamline processes and improve efficiency. We offer a supportive workplace with modern tools and opportunities to advance your career in customer service.