Part-Time Online Assistant Job in Yuma, AZ at Insight Global

Insight Global is hiring a dedicated and detail-oriented Online Assistant to join our team in Yuma, Arizona. This part-time role offers a flexible work environment with the opportunity to work from home while supporting our growing customer service operations. Key Responsibilities Manage customer inquiries via email and chat, delivering timely and accurate responses. Perform data entry tasks with precision to maintain accurate records. Collaborate with team members to optimize customer support workflows. Handle administrative duties such as scheduling and coordinating appointments. Monitor customer service metrics to identify improvement opportunities. Update and maintain client records within company databases. Participate in team meetings to share feedback and discuss customer experience enhancements. Required and Preferred Qualifications High School Diploma or equivalent required. Minimum 1 year experience in communication or customer service roles. Strong attention to detail and data entry skills. Familiarity with CRM software is preferred. Basic proficiency in Microsoft Office Suite and online communication tools. As an Online Assistant at Insight Global, you will report to the operations manager and work closely with other assistants and customer service representatives. Our collaborative team environment focuses on enhancing customer experience and operational efficiency. Compensation: $27,000 per year (part-time) Location: Yuma, Arizona (On-site, remote work not eligible)